General Processing Step Questions
- I didn't place an order. Why is it being processed or shipped?
- What would cause my prescription to be delayed?
- Why do I have to confirm delivery of my prescription on the MyPhil account?
- Do you require an email address?
- Can I follow tracking?
- Do I need to be home for delivery?
- When will I receive my price quote, and how quickly will my prescription ship?
- My Doctor sent my prescription to PhilRx, what happens next?
- Why is my prescription showing up as "Refill Not Due"?
- How does PhilRx communicate important updates?